Privacy Policy
1. Introduction
At Zalomicare, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including mobile, laptop, tablet, and other equipment repairs.
2. Information We Collect
We may collect the following information:
-
Personal Information: Name, contact details (phone, email, address)
-
Device Information: Device type, brand, model, and reported issues
-
Service Information: Repair history, service requests, and warranty claims
3. How We Use Your Information
Your information is used to:
-
Provide and manage repair services
-
Communicate with you regarding your service requests
-
Process payments and warranties
-
Improve our services and customer experience
4. Data Protection
We take reasonable measures to protect your personal and device information from unauthorized access, disclosure, or misuse.
5. Sharing Information
We do not sell or rent your personal information. We may share information with third parties only when necessary to provide services or as required by law.
6. Data Retention
We retain your personal and service information only as long as necessary to provide services and fulfill legal obligations.
7. Your Rights
You have the right to access, update, or request deletion of your personal information. You can contact us at [zalomicaredubai@gmail.com] for any privacy-related requests.
8. Cookies & Online Tracking
If you use our website, we may collect non-personal information using cookies or similar technologies to improve website functionality and user experience.
9. Updates to Privacy Policy
ZalomiCare may update this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date.
10. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: zalomicaredubai@gmail.com